Frequently Asked Questions

Yes. Football Insights operates under a gaming licence issued by the Curaçao eGaming Authority, which requires us to follow strict anti‑money‑laundering and player‑protection rules. We are not a bookmaker; we provide tipster content only. As part of our compliance, we enforce age verification, deposit limits and self‑exclusion options for users who wish to control their gambling activity.

Football Insights accepts major credit and debit cards (Visa, Mastercard), e‑wallets (PayPal, Skrill, Neteller), direct bank transfers and popular cryptocurrencies such as Bitcoin, Ethereum and USDT. Deposits are processed instantly for cards and e‑wallets; crypto transfers usually clear within a few minutes. Withdrawals of any unused subscription fees are returned to the original payment method and take 3‑5 business days for cards or up to 24 hours for e‑wallets.

Our team calculates the true probability of an outcome using statistical models, recent form, head‑to‑head records and player availability. We then compare our probability with the odds offered by licensed bookmakers; when our implied probability is higher than the bookmaker’s odds by a set margin, we flag the bet as a value bet. This helps subscribers spot wagers where the potential payout exceeds the perceived risk. All value‑bet calls are reviewed by a senior analyst before being published.

They are a hybrid. Our AI systems process huge datasets—historical results, player metrics, weather conditions and market odds—to produce an initial probability estimate. Experienced football analysts then adjust the output for factors that the data alone may miss, such as squad rotation, morale or tactical changes. The final prediction you see reflects both the quantitative model and the human review.

All data transmitted between your device and our servers is protected by 256‑bit SSL encryption. Payment handling is PCI‑DSS compliant, meaning your card details are tokenised and never stored on our site. We adhere to GDPR rules, limit data access to authorised personnel and never share your information with third‑party advertisers.

Yes, you can cancel at any time from the ‘My Account’ section or by emailing [email protected]. If you request a refund within 14 days of your initial purchase and have not used premium content, we will process a full refund to your original payment method. After the 14‑day window, cancellations take effect immediately but refunds are no longer provided.